WhatsApp Automation

Turn WhatsApp Into A Structured Sales System

Automate customer inquiries, confirm M-Pesa payments, and update inventory automatically — built on the official WhatsApp Business API. Jumuika Hub KE enables structured WhatsApp-based selling, helping businesses manage orders, payments, and stock more efficiently.

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The Operational Challenge

Manual WhatsApp management costs SMEs orders, time, and revenue.

Manual WhatsApp management slows business operations. Customer messages get buried. Orders are confirmed manually. Payments require follow-ups. Inventory errors occur. These inefficiencies reduce response speed and create avoidable operational risk. Jumuika Hub KE introduces structure to WhatsApp-based commerce.

How it Works

Automated WhatsApp Sales Workflow

1. Connect WhatsApp Business API: • Link your approved WhatsApp Business API account 2. Configure Products & Pricing: • Upload product details and inventory data into the dashboard 3. Automate Workflows. The system: • Responds to customer inquiries based on configured data • Sends M-Pesa STK push prompts upon order confirmation via WhatsApp • Updates inventory automatically after confirmed payment Setup is procedure is simple, clear and practical.

Jumuika Hub KE dashboard displayed on smartphone with inventory management elements in background

Platform Foundations

• Built on the Official WhatsApp Business API • Secure M-Pesa Integration • Compliant with Kenyan Data Protection Regulations

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Core Features

Automate Sales. Effortlessly.

Jumuika Hub KE handles customer conversations, payments, and inventory all within WhatsApp. Reduce missed orders and manual work.

AI assistant responding to customer messages in real-time

24/7 Automated Responses

Pre-configured workflows respond instantly to structured product inquiries.

Real-time inventory dashboard showing product stock levels

Live Inventory Synchronization

Stock levels update automatically after confirmed payments to prevent overselling.

M-Pesa payment confirmation appearing in WhatsApp chat

M-Pesa Integration

Upon order confirmation: • The system triggers an M-Pesa STK push • Payment confirmation is received via API callback • Order status updates automatically Jumuika Hub KE does not process payments directly; it integrates with approved payment infrastructure.

Customer tracking dashboard showing purchase history and profiles

Customer Insights & History

View business-customer conversation history, transaction records, and order patterns within a centralized dashboard.

Centralized Dashboard

Monitor sales data, payment status, and inventory movement in real time.

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